Privacy Policy

Effective Date: September 1, 2024

Last Updated: April 12, 2025

Remo Connect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you agree to the practices described below.

1. Information We Collect

- We may collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, and any details you provide when booking an appointment.

- Appointment Details: Information related to scheduling and reminders for your booked calls.

Website Usage Data: Data collected through cookies, tracking tools, and analytics to improve website experience.

2. How We Use Your Information

We use your information to:

- Send appointment confirmations and reminders

- Respond to inquiries and provide customer support

- Ensure compliance with legal obligations

- We do not use your information for promotional or marketing purposes.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties. Your information is only disclosed when required by law (e.g., valid legal requests or court orders). All SMS opt-in data and consent information are kept strictly confidential and are not shared with third parties.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

5. Your Choices & Rights

Opt-Out: You may opt out of appointment reminders by replying "STOP" to any SMS or by contacting us.

Access & Correction: You may request access to your personal data and request corrections.

Cookies: You can adjust your browser settings to refuse cookies; doing so may affect website functionality.

6. SMS Communications & Consent

If you opt in to receive SMS messages from Remo Connect, you consent to receive texts only related to your appointments. Message frequency may vary based on your interactions with us.

Opt-Out: Reply "STOP" to unsubscribe at any time

Support: Reply "HELP" for assistance or contact us

Message & Data Rates: Standard carrier rates may apply

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated Effective Date.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Remo Connect

Jason Lobo

📍 Phone: +1 437-973-9374

📧 Email: [email protected]